KB Article #7138
Invoices in the Unassigned Invoice queue can be deleted for any reason.
To delete an invoice from the Unassigned Invoice queue:
- Navigate to the Unassigned Invoice queue.
- From the Route Builder, make sure All Routes is selected.
- Click the Unassigned Invoices tab.
- From the Route Builder, make sure All Routes is selected.
- Find the invoice you want to delete.
- Click the trash can icon (
) to the right of the invoice.
- Note: There is no confirmation message before deleting the invoice.
- The line item greys out.
- Click Refresh. The line item disappears from the list.