KB Article #7129
Invoices can be removed from a route at any time, even after a route has begun.
Click an option below to get started:
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To remove an invoice from the route overview:
- From the Route Builder, choose the route from the list.
- Find the invoice in the ordered list and hover over it to pull up the menu.
- Click the red X.
The invoice/stop is removed from the route. - From the Route Builder, choose the route from the list.
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To remove an invoice from the Invoice Details:
- From the Route Builder, choose the route from the list.
- Click the Invoice Details tab.
- Click Remove to the right of the desired invoice.
The invoice/stop is removed from the route. - From the Route Builder, choose the route from the list.
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To remove an invoice from the Route Map:
- From the Route Builder, choose the route from the list.
- Click the Route Map tab.
- Find and click on the flag for the stop that should be removed.
- Click Remove.
The invoice/stop is removed from the route. - From the Route Builder, choose the route from the list.
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To remove an invoice from an active route:
- From the Route Tracker, choose the route from the list.
- Click the stop with the invoice that needs to be removed or rerouted.
- The stop opens in the map view. Click the gear icon to the right of the invoice.
- To completely remove the invoice:
- Click Unship Invoice.
- Click Unship Invoice.
- To move the invoice to another route:
- Click Re-Route.
- Choose a Route to add the stop to from the drop-down and click OK.
- Click Re-Route.
If the stop has one invoice, the whole stop disappears from the route. If the stop has more than one invoice, the impacted invoice disappears. TraxDrive notifies the impacted driver of the changes and updates the stops and maps accordingly. - From the Route Tracker, choose the route from the list.