Removing/Rerouting a Stop from an Active Route in DeliveryTrax

KB Article #7151

Stops can be completely removed from an active route or rerouted to another route as needed. TraxDrive notifies the driver of any changes.

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Click an option below to get started:

• To remove a stop from an active route: 

  1. Click Route Tracker from the left side panel.
     
  2. Click on the route.
     
  3. Click the stop that needs to be removed.
     
  4. The stop opens in the map view. Click the gear icon to the right of the stop name.
     
  5. Click Unship Stop.
     
  6. The stop disappears from the route. TraxDrive notifies the impacted driver of the changes and updates the stops and map accordingly. 

• To reroute a stop to another route: 

  1. Click Route Tracker from the left side panel.
     
  2. Click on the route.
     
  3. Click the invoice that needs to be rerouted.
     
  4. The stop opens in the map view. Click the gear icon to the right of the stop name.
     
  5. Click Re-Route.
     
  6. Choose a Route to add the stop to from the drop-down and click OK.
     
  7. The stop disappears from the route. TraxDrive notifies the impacted driver of the changes and updates the stops and map accordingly.