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Managing Active/Completed Routes
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Running Reports in DeliveryTrax
KB Article #7719 DeliveryTrax provides reporting on various sections of the application, including routes,...
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Adding a Stop on an Active Route in DeliveryTrax
KB Article #7150 If a stop needs to be added to an active route, use the Route Builder to add it. TraxDriv...
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Removing/Rerouting a Stop from an Active Route in DeliveryTrax
KB Article #7151 Stops can be completely removed from an active route or rerouted to another route as need...
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Using Route Tracker in DeliveryTrax
KB Article #7144 Once a route is shipped, it can be tracked in the Route Tracker. To learn more about Ro...
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Viewing Route History in DeliveryTrax
KB Article #7145 Once a route is shipped, you can view details about the route and shipped invoices in Rou...
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Viewing a Completed Route's Details in DeliveryTrax
KB Article #7147 You can view details of a route once it is finished. To view a completed route's histor...
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Viewing Invoice History in DeliveryTrax
KB Article #7146 View the details and history of an invoice at any time within DeliveryTrax. To view an ...
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Viewing Discrepancies in DeliveryTrax
KB Article #7198 Discrepancies can be viewed in real-time in the Route Tracker or later in the Route Histo...
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Sending Proof of Delivery to Customers in DeliveryTrax
KB Article #7148 If needed, proof of delivery can be sent to customers. Notes: DeliveryTrax can only se...
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Using the Chat Feature in DeliveryTrax
KB Article #7218 Dispatchers and Parts Managers can chat with drivers while on their routes. Notes: Unr...