KB Article #7217
Drivers can chat with dispatchers and Parts Managers while on their route.
Notes:
- If notifications are enabled, you will be notified of new messages.
- This feature is disabled if the TraxDrive Data Usage settings are set to WiFi-Only. (Adjust your data usage settings as needed in the Trax app settings.)
- The images below show the iOS operating system. If you are using an Android, your screens may vary slightly; however, the process is the same.
To learn more about the chat feature in TraxDrive, watch this video:
To chat within TraxDrive:
- Tap Chat from the bottom menu.
- Tap the appropriate conversation to open it.
- Type the desired message and tap Send.
- The recipient is notified they have an unread message.
- Tap < Back to return to the route.