TraxDrive

• TraxDrive Video Tutorials

  KB Article #8124
  Updated December 20, 2023 21:24

• Managing Cash on Deliveries (CODs) in TraxDrive

  KB Article #7188 Taking cash upon delivery (COD) can be done directly through TraxDrive and confirmed by a...
  Updated February 15, 2023 14:54

• Delivering an Item in TraxDrive

  KB Article #7173 For each stop in the route, obtain proof of delivery (signatures, photos, label scans) an...
  Updated February 15, 2023 14:59

• Tracking Time and Mileage in TraxDrive

  KB Article #7660 TraxDrive allows for the tracking of time and mileage while the application is in use. No...
  Updated February 15, 2023 16:01

• Going On or Off Duty in TraxDrive

  KB Article #7657 The On Duty slider in TraxDrive is used to let DeliveryTrax dispatchers and managers know...
  Updated February 15, 2023 15:08

• Starting and Finishing a Route in TraxDrive

  KB Article #7172 Once a route is shipped, drivers can begin delivering packages.  Note: The images below s...
  Updated February 15, 2023 16:02

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• Getting Directions to a Stop on a Route in TraxDrive

  KB Article #7174 TraxDrive makes it easy to get directions to a stop on your route.  Note: The images belo...
  Updated February 15, 2023 15:41

• Reordering Stops on a Route in TraxDrive

  KB Article #7180 Drivers can update the order of stops on the route directly in TraxDrive.  Notes: Drive...
  Updated December 28, 2022 19:00

• Marking a Stop Undeliverable in TraxDrive

  KB Article #7216 If items at a stop cannot be delivered (e.g. if the shop is closed), mark the stop as und...
  Updated February 15, 2023 15:48

• Adding Notes to a Stop in TraxDrive

  KB Article #7175 Notes can be added as needed to a stop within TraxDrive.  Note: The images below show the...
  Updated February 15, 2023 15:48

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• Adjusting Your TraxDrive Settings

  KB Article #7179 TraxDrive settings can be adjusted at any time on your device.  Note: The images below sh...
  Updated February 15, 2023 15:52

• Setting App Permissions in TraxDrive

  KB Article #7170 To use TraxDrive to the fullest, the app needs permissions enabled for Location and Camer...
  Updated April 11, 2023 19:46

• Logging In to TraxDrive

  KB Article #7164 Forgot your password? If you forgot your password, reach out to your dispatcher or Parts ...
  Updated February 15, 2023 15:57

• Installing the TraxDrive App

  KB Article #7163 The TraxDrive app can be used with any iOS or Android device.  Minimum system requirem...
  Updated March 23, 2023 15:46

• Requesting Support for TraxDrive

  KB Article #7207 For any questions or to make changes to your account, please reach out to our Support Tea...
  Updated December 13, 2022 20:21

See all 5 articles