Starting and Finishing a Route in TraxDrive

KB Article #7172

Once a route is shipped, drivers can begin delivering packages. 

Note: The images below show the iOS operating system. If you are using an Android, your screens may vary slightly; however, the process is the same.

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To learn more about starting and finishing a route in TraxDrive, watch this video:

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Click an option below to get started:

• To begin a route:

  1. Open the TraxDrive app. 
  2. Log in or scan the QR code to open the route. 
  3. If required, scan the labels of each item as it is loaded into the vehicle. (This setting can be adjusted at any time in the DeliveryTrax General Settings.)
     1. Scroll to the bottom of the list of stops and tap Scan.
        
     2. Use the camera to scan each item as it is loaded. 
        
        Notes: 
        • If the camera permission has not been granted, it prompts you to do so. 
        • The camera automatically takes the photo when the label is in focus. 
        • Only those items with printed labels require scanning a label.
     3. When finished, tap Done. 
        
     4. If all required labels were not scanned, a message appears. Tap the appropriate option (No more labels to scan or Missing labels). 
        
  4. When ready--or if scanning labels is not required--tap Start Route at the bottom of the window. 
     

• To finish a route: 

  1. Once all stops on the route are delivered, click Finish Route to notify the dispatcher that the route is available for more stops. Note: Mileage tracking ends at this point.